Legal
Terms & Conditions
Standby Terms and Conditions Last Updated February 24, 2026 1. Agreement to Terms 1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Standby Labor Force, LLC (we, us, Standby), concerning your access to and use of the Standby app (https://www.standbyjobs.app/landing-login_sign_up) website as well as any related applications (the Site). The Site provides the following services: The app provides a platform on which event vendors may post jobs and workers can sign up for the jobs. The web application enables workers to find jobs, enables organizations to find workers to fill shifts, streamlines the paperwork and payment process, and facilitates job management. (Services). The Site also provides a platform that enables workers to create professional profiles, enables businesses and organizations to post jobs and browse available workers, facilitates introductions between workers and businesses, streamlines onboarding, scheduling, and payment processes, and supports job and workforce management You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference. 1.2 The supplemental policies set out in Section 1.7 below, as well as any supplemental terms and condition or documents that may be posted on the Site from time to time, are expressly incorporated by reference. 1.3 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes. 1.4 We may update or change the Site from time to time to reflect changes to our products, our users' needs and/or our business priorities. 1.5 Our site is directed to people residing in the United States of America. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. 1.6 In accordance with applicable federal and state labor laws, the Montana Labor Standards Act, minors without high school or equivalency degrees may not be hired without parental or guardian consent. 1.7 Additional policies which also apply to your use of the Site include: § Our Privacy Notice (https://standbyjobs.com/privacy-notice), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you are representing that the personal data provided belongs to you, you consent to such processing and you warrant that all data provided by you is accurate. § Our Service Agreement (https://standbyjobs.com/service-agreement) which sets out the terms on which job posting users and organizations may use the Standby platform. § Our Employee Handbook (https://standbyjobs.com/employee-handbook), which outlines users’ rights and responsibilities as an employee of Standby Labor Force, LLC, should they choose to onboard as an employee of the company. 2. Acceptable Use 2.1 This Terms and Conditions policy sets out all the permitted uses and prohibited uses of this site. 2.2 You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us, Standby. Prohibited use of this Site will result in removal of your access and may carry additional legal penalties. 3. Information you provide to us 3.1 You represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete and relate to you and not a third party; (b) you will maintain the accuracy of such information and promptly update such information as necessary; (c) you will keep your password confidential and will be responsible for all use of your password and account; (d) you have the legal capacity and you agree to comply with these Terms and Conditions; and (e) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site. If you know or suspect that anyone other than you knows your user information (such as an identification code or user name) and/or password you must promptly notify us at support@standbyjobs.com. 3.2 If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a username you select if we determine that such username is inappropriate. 3.3 Workers are responsible for ensuring that profile information, including experience, certifications, qualifications, availability, and work history, is accurate and current. Standby may rely on information provided by users and does not guarantee the completeness or accuracy of user-submitted profile content. 4. Content you provide to us 4.1 There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the Site, and that they may be able to see who has posted that User Content. 4.2 You further agree that we can use your User Content for any other purposes whatsoever in perpetuity without payment to you, and combine your User Content with other content for use within the Site and otherwise. We do not have to attribute your User Content to you. When you upload or post content to our site, you grant us the following rights to use that content: 4.3 In posting User Content, including reviews or making contact with other users of the Site, you shall comply with our Terms and Conditions policy. 4.4 You warrant that any User Content does comply with our Terms and Conditions Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty. 4.5 We have the right to remove any User Content you put on the Site if, in our opinion, such User Content does not comply with the Terms and Conditions Policy. 4.6 We are not responsible and accept no liability for any User Content including any such content that contains incorrect information or is defamatory or loss of User Content. We accept no obligation to screen, edit or monitor any User Content but we reserve the right to remove, screen and/or edit any User Content without notice and at any time. User Content has not been verified or approved by us and the views expressed by other users on the Site do not represent our views or values. 4.7 If you wish to report concerns about User Content uploaded by other users please contact us at support@standbyjobs.com. 5. Our content 5.1 Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us and are protected by copyright and trademark laws. 5.2 Except as expressly provided in these Terms and Conditions, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 5.3 Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. 5.4 You shall not (a) try to gain unauthorized access to the Site or any networks, servers or computer systems connected to the Site; and/or (b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded. 5.5 We shall (a) prepare the Site and Our Content with reasonable skill and care; and (b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses. 5.6 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site. 5.7 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete, or up to date. 6. Link to third-party content 6.1 The Site may contain links to websites or applications operated by third parties. We do not have any influence or control over any such third-party websites or applications or the third-party operator. We are not responsible for and do not endorse any third-party websites or applications or their availability or content. 6.2 We accept no responsibility for adverts contained within the Site. If you agree to purchase goods and/or services from any third party who advertises in the Site, you do so at your own risk. The advertiser bears all responsibility, obligation, and liability related to the advertisement of such goods and/or services and if you have any questions or complaints in relation to specific advertisements, your recourse is to contact the advertiser. 7. Site Management 7.1 We reserve the right at our sole discretion, to (1) monitor the Site for breaches of these Terms and Conditions; (2) take appropriate legal action against anyone in breach of applicable laws or these Terms and Conditions; (3) refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any of your Contributions; (4) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services. 7.2 We do not guarantee that the Site will be secure or free from bugs or viruses. 7.3 You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software. 8. Modifications to and availability of the Site 8.1 We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. 8.2 We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases. 8.3 There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice. 9. Disclaimer/Limitation of Liability 9.1 The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms and Conditions. All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law. We make no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any (1) errors or omissions in content; (2) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control. 9.2 TO THE FULLEST EXTENT ALLOWED BY LAW, STANDBY LABOR FORCE, LLC DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE MATERIAL PROVIDED THROUGH THE SITE AND SERVICES. BY USING THE SITE AND SERVICES, YOU ACKNOWLEDGE THAT STANDBY LABOR FORCE, LLC IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM: (i) USE OF THE SERVICES; (ii) DOWNLOADING INFORMATION CONTAINED ON THE SERVICES; (iii) UNAUTHORIZED DISCLOSURE OF IMAGES, INFORMATION OR DATA THROUGH THE SERVICES; AND (iv) THE INABILITY TO ACCESS OR RETRIEVE ANY CUSTOMER DATA FROM THE SERVICES, INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR ANY SIMILAR DESTRUCTIVE PROGRAM. 9.10 WE ARE NOT LIABLE TO YOU FOR ANY LOSS OF PROFITS OR INCOME, OR OTHER CONSEQUENTIAL, COMPENSATORY, PUNITIVE, EXEMPLARY, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ARISING OUT OF OR RELATED TO ERRORS OR OMISSIONS, OR THE AVAILABILITY OF THE SERVICES. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU FURTHER ACKNOWLEDGE THAT IN NO EVENT WILL STANDBY LABOR FORCE, LLC BE LIABLE TO YOU, YOUR, YOUR STAFF, OR ANY OTHER AUTHORIZED USER FOR PHYSICAL INJURY OR OTHER DAMAGES RESULTING FROM PARTICIPATION IN OR PERFORMANCE OF WORK ASSOCIATED WITH A JOB POSTING ON STANDBY’S JOB POSTING APPLICATION. 10. Term and Termination 10.1 These Terms and Conditions shall remain in full force and effect while you use the Site or Services or are otherwise a user of the Site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at support@standbyjobs.com. 10.2 Without limiting any other provision of these Terms and Conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty or covenant contained in these Terms and Conditions or of any applicable law or regulation. If we determine, in our sole discretion, that your use of the Site/Services is in breach of these Terms and Conditions or of any applicable law or regulation, we may terminate your use or participation in the Site and the Services or delete your profile and any content or information that you posted at any time, without warning, in our sole discretion. 10.3 If we terminate or suspend your account for any reason set out in this Section 109, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. 11. Mobile Application 11.1 If you access the Services via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this license. 11.2 The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an App Distributor) to access the Services: (a) The license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating system, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor terms of service; (b) We are responsible for providing any maintenance and support services with respect to the mobile application as specified in these Terms and Conditions or as otherwise required under applicable law. You acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (c) In the event of any failure of the mobile application to conform to any applicable warranty, you may notify an App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, an App Distributor will have no other warranty obligation whatsoever with respect to the mobile application; (d) You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (e) You must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in breach of their wireless data service agreement when using the mobile application; and (f) You acknowledge and agree that the App Distributors are third party beneficiaries of these Terms and Conditions, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as a third party beneficiary thereof. 12. General 12.1 Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means. 12.2 These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us. 12.3 Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. 12.4 We may assign any or all of our rights and obligations to others at any time. 12.5 We shall not be responsible or liable for any loss, damage, delay or failure to act resulting from any cause outside of our reasonable control. 12.6 If any provision or part of any provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions. 12.7 RESERVED. 12.8 The following are trademarks of Standby; the Standby app™, Standby™, Standby Software Solutions, Inc.™, and Standby Labor Force, LLC™. You are not permitted to use them without our approval, unless they are part of material our Site explicitly states you are permitted to use. 12.9 A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions. 12.10 In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at support@standbyjobs.com. 12.11 By signing up, users agree to receive notifications, in the form of text messages, emails, and push notifications, unless notifications are turned off via a user’s profile settings. 12.12 By agreeing to these Terms and Conditions and using our Services, you represent that you are authorized to work in the United States. 12.13 RESERVED. 12.14 You are responsible for providing accurate information on any tax documents or employment documents you submit to Standby. You agree to respond to our requests for completion of any required tax documents. 12.15 We facilitate payments as they are reported via the Site. If you are a job-posting user, it is your responsibility to check workers in and out of the job. If you are a user working a job, it is your responsibility to make sure you are checked in and out when you arrive and leave the job. You hereby acknowledge that you understand and agree that Standby is not responsible for tracking check-in or check-out times and is not responsible for ensuring that the reported times are correct. 12.16 Disputes are handled between working users and job-posting users. We are not involved in the dispute process, but simply pay workers based on what is reported via the Site. All disputes regarding payment are to be resolved between the job posting user and the working user via the in-app Disputes system. We are not liable for the incorrect reporting of times on a job. You, both the job-posting user and the working user, hereby acknowledge that you understand and agree that all discrepancies/disputes related to the accuracy of check-in and check-out times will not be reported to Standby, Standby may not respond to such reported disputes, and such disputes shall be resolved by and between the job-posting users and the working users. 12.17 Some jobs may require an average rating of at least 4 stars to sign up. If this is the case, you must meet one of the following criteria to sign up for the job: 1) you have an average star rating of at least 4 stars or 2) you have no reviews. This ensures that users who have not yet worked a job or not yet received a review are able to sign up for all jobs. If you sign up for a job and do not show up, you will receive one ‘No Show’. Upon receiving two ‘No Shows’, your account will be put on a 30-day hold. After 30 days, your account will become active again, you can sign up for jobs, and your ‘No Show’ count will reset to 0. If you sign up for a job and remove yourself from the job within 24 hours of the start time, you will receive one ‘Last Minute Cancellation’. Upon receiving two ‘Last Minute Cancellations’, your account will be put on a 30-day hold. After 30 days, your account will be active, you can sign up for jobs, and your ‘Last Minute Cancellation’ count will reset to 0. To avoid account holds, show up to jobs you sign up for and avoid removing yourself from a job within 24 hours of its start. Certain jobs on the Standby platform may require users to possess specific badges to sign up. Only users who hold the required badge will be eligible for these job opportunities. The issuing of badges is at the sole discretion of the job-posting organization and may be based on factors, including but not limited to such as previous training, qualifications, or experience, or others. By using the Standby platform, users acknowledge and agree to this condition. 13. Direct Hire Policy 13.1 Clients (job-posting users) may, at their discretion, offer direct employment to a Standby worker introduced to them via the Standby platform. 13.2 If the a business (Client) wishes to hire any worker introduced through the Standby platform, including through profile browsing, posted shifts, or connection requests, for direct employment (whether full-time or part-time), the Client agrees to pay a one-time Direct Hire Fee of $4,000, unless the worker has completed five hundred twenty (520) or more hours for the Client through the Standby platform prior to the offer of employment. The Direct Hire Fee is due within 7 days of the direct hire offer being accepted. The Client agrees not to circumvent the Standby platform to avoid this fee. Standby reserves the right to pursue legal remedies if this policy is violated. 13.3 No fee is due if the worker has completed five hundred twenty (520) or more hours for the Client through the Standby platform prior to the offer of employment. 13.4 By using the Standby platform, Clients agree not to circumvent the platform for the purpose of avoiding this fee. Any attempts to hire a worker outside the Standby platform in violation of this policy may result in removal from the platform and legal enforcement of the applicable fee. 14. Profile Visibility and Expressions of Interest 14.1 Workers may create profiles that include professional information such as first name, first initial of last name, profile photo (if provided), experience, skills, availability, preferences, and general service area. 14.2 Worker profile information may be visible to registered business users of the platform. 14.3 Businesses may express interest in working with a worker through the platform. When such interest is expressed, Standby may notify the worker and facilitate the scheduling of shifts or other engagements through the Standby platform. 14.4 Any work performed by a worker for a business through the Standby platform shall be administered by Standby Labor Force, LLC as Employer of Record unless otherwise agreed in writing. 14.5 Standby does not guarantee that expressions of interest will result in scheduled shifts or ongoing work. Website Accessibility Statement Standby is committed to furthering the accessibility and usability of its website. Standby endeavors to use the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) to guide its compliance. The relevant portions of the WCAG will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disability Act (ADA). Please be aware that our efforts are ongoing. If you have specific questions or concerns about the accessibility of any particular webpage on our site, please feel free to contact us via email (support@standbyjobs.com). If you encounter an accessibility issue, please contact us and our staff will either address the accessibility issue directly if reasonably possible or will offer an alternative means to access our services via reasonable accommodation. BY USING THIS WEBSITE AND OUR SERVICES, YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF OUR WEBSITE, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE UNITED STATES AND BY THE LAWS OF THE STATE OF DELAWARE WITHOUT REGARD TO ITS CONFLICTS OF LAWS PROVISIONS. YOU EXPRESSLY UNDERSTAND AND AGREE TO SUBMIT TO THE PERSONAL AND EXCLUSIVE JURISDICTION AND VENUE IN THE STATE AND FEDERAL COURTS IN KENT COUNTY, DELAWARE, AND YOU HEREBY WAIVE ANY OBJECTION TO SUCH JURISDICTION OR VENUE.